Viewabo rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
33
Verified customer feedback
About Viewabo
Viewabo is a B2B SaaS company that provides visual support tools, allowing support teams to see what customers see via their smartphone cameras in real-time. The platform offers features like live streaming, screen annotations, video recording, and asynchronous capture to speed up issue resolution and improve customer support efficiency.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.1 | 33 | |
| Jan 08, 2026 | 2.1 | 33 | |
| Jan 07, 2026 | 2.1 | 33 | |
| Jan 06, 2026 | 2.1 | 33 | |
| Jan 05, 2026 | 2.1 | 33 | |
| Jan 04, 2026 | 2.1 | 33 | |
| Jan 03, 2026 | 2.1 | 33 | |
| Jan 02, 2026 | 2.1 | 33 | |
| Jan 01, 2026 | 2.1 | 33 | |
| Dec 31, 2025 | 2.1 | 33 |
📊 AI Summary
Viewabo has an extremely negative overall rating of 1.7/5 based on 32 reviews, with the vast majority of feedback being highly critical. While the website promotes a modern, efficient visual support tool, the customer reviews overwhelmingly describe severe issues with an unrelated e-commerce operation (Eibabo/Eibmarkt), including non-delivery, wrong items, poor customer service, and hidden fees. There is a significant disconnect between the product described on the website (Viewabo) and the service described in the negative reviews (Eibabo/Eibmarkt).
What customers like
- Prompt DHL delivery mentioned in one positive review.
- Viewabo platform features praised by B2B customers for faster resolutions and ease of use (e.g., 'couldn't ask for better', 'easy to use').
- Ability to guide customers step-by-step using annotations and pausing features.
Main concerns
- Severe issues with an e-commerce operation (Eibabo/Eibmarkt) including non-delivery, sending wrong/defective items, and refusal to accept returns.
- Horrible customer support with no response via phone or email, leading to lost money or goods.
- Hidden costs related to import duties, VAT, and expensive shipping fees, making items much more expensive than advertised.
💡 About This Data
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AI Analysis
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