Amelia rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Amelia
Amelia is a WordPress booking plugin that provides appointment and event scheduling solutions for various businesses, including salons, gyms, healthcare providers, and consultants. It offers features like customizable booking forms, event calendars, and an administrative dashboard for tracking KPIs.
📈 Latest Analysis
Key Factors
- No change observed in the average rating (3.8/5) or review count (344) between the two specific comparison dates.
- The summary of positive feedback (product quality, delivery efficiency) and negative feedback (customer service responsiveness, order accuracy) remained identical.
Recommendations
- Investigate the discrepancy between the specific period summaries (3.8/5 rating, 344 reviews) and the overall rating mentioned in the summary text (4.5/5).
- Analyze the rating history between 2025-12-29 and 2026-01-05 to understand why the review count and rating appear static for the snapshot dates.
- Continue monitoring the recurring issues mentioned in the summary: customer service responsiveness and order accuracy.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|
📊 AI Summary
Amelia currently holds a strong rating of 4.5/5 across 344 reviews, indicating generally high customer satisfaction. Positive feedback frequently praises the quality of the products and the efficiency of the delivery process. However, a notable minority of reviews point to issues with customer service responsiveness and occasional problems with order accuracy.
What customers like
- Product quality is consistently described as excellent and high-value.
- Delivery speed and packaging are frequently mentioned as being very efficient and well-handled.
- Ease of use of the website/ordering process is appreciated by many customers.
Main concerns
- Customer service response times are too slow when issues arise, leading to frustration.
- Several recent reviews mentioned receiving incorrect items or missing components in their orders.
- Difficulty processing returns or exchanges was cited as a significant pain point.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano