ClickUp rating history

SaaS (Software as a Service)

Historical rating trends and review volume analysis

Current Rating

3.4
3.4

Total Reviews

441

Verified customer feedback

About ClickUp

ClickUp is a SaaS platform positioning itself as "the everything app for work," designed to maximize human productivity by consolidating numerous software tools into one unified workspace. It offers extensive project management, collaboration, and automation features, heavily integrating AI capabilities (ClickUp Brain) to manage tasks, documents, and workflows across various business functions.

🏢 Productivity Software / Project ManagementProject ManagementProductivityAI IntegrationWork ManagementCollaboration
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
3.4
441
Jan 08, 2026
3.4
441
Jan 07, 2026
3.4
441(+2)-0.10
Jan 06, 2026
3.5
439
Jan 05, 2026
3.5
439
Jan 04, 2026
3.5
439
Jan 03, 2026
3.5
439
Jan 02, 2026
3.5
439(-1)
Jan 01, 2026
3.5
440(+1)
Dec 31, 2025
3.5
439

📊 AI Summary

ClickUp generally receives high praise for its versatility, extensive feature set, and ability to consolidate multiple tools, leading to significant productivity gains and operational transformation for many users. However, the platform suffers from a steep learning curve and recent concerns regarding declining customer support quality and issues with new paid AI features.

What customers like

  • Highly versatile and customizable to fit diverse organizational needs.
  • Excellent for consolidating multiple tools (replacing Notion, Asana, Trello, etc.) and ending 'Work Sprawl'.
  • Powerful automations and the introduction of AI tools are seen as major productivity wins.
  • The company actively listens to customer feedback and continuously adds features.

Main concerns

  • Steep learning curve due to the sheer volume of features and complexity of configuration.
  • Concerns about declining customer service quality.
  • Issues reported with the new paid AI add-on features.

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano