ClickUp rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
441
Verified customer feedback
About ClickUp
ClickUp is a SaaS platform positioning itself as "the everything app for work," designed to maximize human productivity by consolidating numerous software tools into one unified workspace. It offers extensive project management, collaboration, and automation features, heavily integrating AI capabilities (ClickUp Brain) to manage tasks, documents, and workflows across various business functions.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.4 | 441 | |
| Jan 08, 2026 | 3.4 | 441 | |
| Jan 07, 2026 | 3.4 | 441(+2) | ↓-0.10 |
| Jan 06, 2026 | 3.5 | 439 | |
| Jan 05, 2026 | 3.5 | 439 | |
| Jan 04, 2026 | 3.5 | 439 | |
| Jan 03, 2026 | 3.5 | 439 | |
| Jan 02, 2026 | 3.5 | 439(-1) | |
| Jan 01, 2026 | 3.5 | 440(+1) | |
| Dec 31, 2025 | 3.5 | 439 |
📊 AI Summary
ClickUp generally receives high praise for its versatility, extensive feature set, and ability to consolidate multiple tools, leading to significant productivity gains and operational transformation for many users. However, the platform suffers from a steep learning curve and recent concerns regarding declining customer support quality and issues with new paid AI features.
What customers like
- Highly versatile and customizable to fit diverse organizational needs.
- Excellent for consolidating multiple tools (replacing Notion, Asana, Trello, etc.) and ending 'Work Sprawl'.
- Powerful automations and the introduction of AI tools are seen as major productivity wins.
- The company actively listens to customer feedback and continuously adds features.
Main concerns
- Steep learning curve due to the sheer volume of features and complexity of configuration.
- Concerns about declining customer service quality.
- Issues reported with the new paid AI add-on features.
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AI Analysis
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