SimplyBook.me rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
737
Verified customer feedback
About SimplyBook.me
SimplyBook.me is a Software as a Service (SaaS) platform providing a comprehensive, customizable online appointment booking system for service-based businesses. It allows businesses to define services, manage availability, accept online payments, and integrate bookings across multiple channels like websites, Facebook, and Instagram. The platform supports businesses across various sectors, including wellness, healthcare, education, and fitness, offering features like client apps, reminders, and analytics.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 11, 2026 | 4.4 | 737 | |
| Jan 10, 2026 | 4.4 | 737 | |
| Jan 09, 2026 | 4.4 | 737(+1) | |
| Jan 08, 2026 | 4.4 | 736(+1) | |
| Jan 07, 2026 | 4.4 | 735 | |
| Jan 06, 2026 | 4.4 | 735 | |
| Jan 05, 2026 | 4.4 | 735 | |
| Jan 04, 2026 | 4.4 | 735(-1) | |
| Jan 03, 2026 | 4.4 | 736(+2) | |
| Jan 02, 2026 | 4.4 | 734 |
📊 AI Summary
SimplyBook.me is generally well-received, boasting a strong 4.4/5 rating, praised for its extensive feature set, high customizability, and robust integration capabilities. Customers appreciate the platform's power and flexibility, especially for small businesses needing professional scheduling solutions. However, the complexity of its many features leads to a steep learning curve, and pricing tiers are frequently cited as being too aggressive or complicated for the features offered.
What customers like
- Highly powerful and customizable platform capable of meeting diverse business needs.
- Excellent customer support team that is responsive and knowledgeable.
- Strong integration capabilities, including local payment solutions and social media.
- User-friendly interface for clients, with features like automated reminders and client apps.
Main concerns
- The extensive features result in a steep learning curve and complexity for new users.
- Pricing structure is often perceived as aggressive or too expensive relative to the features included in lower tiers.
- Missing specific niche features (e.g., recurring service subscriptions, all-day service options) requiring workarounds.
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AI Analysis
Monthly comparisons powered by GPT-5-nano