SOOS rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
128
Verified customer feedback
About SOOS
SOOS is a technology company providing Application Security Posture Management (ASPM) solutions, focusing on helping businesses secure their software development lifecycle. Their products include SCA, DAST, SBOM management, and SAST tools designed to identify and remediate vulnerabilities and license issues in open-source software.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.7 | 128 | |
| Jan 08, 2026 | 3.7 | 128(+1) | |
| Jan 07, 2026 | 3.7 | 127(-1) | |
| Jan 06, 2026 | 3.7 | 128(+1) | |
| Jan 05, 2026 | 3.7 | 127 | |
| Jan 04, 2026 | 3.7 | 127 | |
| Jan 03, 2026 | 3.7 | 127(+1) | |
| Jan 02, 2026 | 3.7 | 126 | |
| Jan 01, 2026 | 3.7 | 126 | |
| Dec 31, 2025 | 3.7 | 126 |
📊 AI Summary
Customer reviews present a highly polarized view of SOOS. While many customers praise the quality of the physical products (glassware, mugs) and the responsiveness of customer service in resolving issues, a significant number of negative reviews cite severe problems with product quality (cheap materials, scratches, sharp edges), deceptive sales practices (fake sales), and extremely poor handling of returns and damaged shipments, often involving international shipping complications.
What customers like
- Customer service is frequently described as quick, helpful, and efficient in resolving order issues and pricing queries.
- Positive feedback on the aesthetic quality and design of specific physical products like coffee cups and glassware.
- Some customers report fast shipping times and high satisfaction with product quality.
Main concerns
- Significant complaints about product quality, describing items as cheap, thin, easily scratched, or having sharp edges.
- Allegations of deceptive sales tactics, specifically fake Black Friday pricing.
- Severe issues with returns and refunds, including long delays, rejection of international returns, and having to pay return shipping despite damaged goods.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano