Sage Timeslips rating history

SaaS (Software as a Service)

Historical rating trends and review volume analysis

Current Rating

3.8
3.8

Total Reviews

19,127

Verified customer feedback

Recent Change

-0.10 rating
+2new reviews

About Sage Timeslips

Sage Timeslips provides software solutions primarily focused on time tracking, billing, and payroll management for businesses. The software appears to be part of the broader Sage ecosystem, offering features for cost tracking, reporting, and personnel management.

🏢 Business Software & Accounting TechnologyPayroll SoftwareTime TrackingBillingAccountingHR Platform
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
3.8
19,127(+2)-0.10
Jan 08, 2026
3.9
19,125(+5)
Jan 07, 2026
3.9
19,120(+4)
Jan 06, 2026
3.9
19,116(+3)+0.10
Jan 05, 2026
3.8
19,113
Jan 04, 2026
3.8
19,113(+1)
Jan 03, 2026
3.8
19,112(+1)
Jan 02, 2026
3.8
19,111
Jan 01, 2026
3.8
19,111(+1)
Dec 31, 2025
3.8
19,110

📊 AI Summary

Sage Timeslips receives a generally positive overall rating (3.9/5) driven by exceptional customer support experiences, with many users praising specific support agents for their knowledge and helpfulness. However, the software itself faces criticism regarding usability issues, complexity (especially with newer versions like Sage 200), and frustrating technical/login problems.

What customers like

  • Exceptional and highly knowledgeable technical support staff (frequent mentions of specific agents like Richard, Abbey, Tracy, Glen, Jack, Tony, Michael, and James)
  • Software is generally easy to use with good reporting capabilities and automation features (API integration)
  • Support staff are often praised for going 'above and beyond' and resolving complex issues efficiently

Main concerns

  • Significant login and access issues, including mandatory email code retrieval loops and incorrect password errors
  • Software complexity and feature regressions when upgrading (e.g., Sage 200 vs. Sage 50)
  • Frustrating administrative limitations, such as difficulty changing staff email addresses and unexpected subscription/billing lockouts

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano