Sage Timeslips rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
19,127
Verified customer feedback
Recent Change
About Sage Timeslips
Sage Timeslips provides software solutions primarily focused on time tracking, billing, and payroll management for businesses. The software appears to be part of the broader Sage ecosystem, offering features for cost tracking, reporting, and personnel management.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.8 | 19,127(+2) | ↓-0.10 |
| Jan 08, 2026 | 3.9 | 19,125(+5) | |
| Jan 07, 2026 | 3.9 | 19,120(+4) | |
| Jan 06, 2026 | 3.9 | 19,116(+3) | ↑+0.10 |
| Jan 05, 2026 | 3.8 | 19,113 | |
| Jan 04, 2026 | 3.8 | 19,113(+1) | |
| Jan 03, 2026 | 3.8 | 19,112(+1) | |
| Jan 02, 2026 | 3.8 | 19,111 | |
| Jan 01, 2026 | 3.8 | 19,111(+1) | |
| Dec 31, 2025 | 3.8 | 19,110 |
📊 AI Summary
Sage Timeslips receives a generally positive overall rating (3.9/5) driven by exceptional customer support experiences, with many users praising specific support agents for their knowledge and helpfulness. However, the software itself faces criticism regarding usability issues, complexity (especially with newer versions like Sage 200), and frustrating technical/login problems.
What customers like
- Exceptional and highly knowledgeable technical support staff (frequent mentions of specific agents like Richard, Abbey, Tracy, Glen, Jack, Tony, Michael, and James)
- Software is generally easy to use with good reporting capabilities and automation features (API integration)
- Support staff are often praised for going 'above and beyond' and resolving complex issues efficiently
Main concerns
- Significant login and access issues, including mandatory email code retrieval loops and incorrect password errors
- Software complexity and feature regressions when upgrading (e.g., Sage 200 vs. Sage 50)
- Frustrating administrative limitations, such as difficulty changing staff email addresses and unexpected subscription/billing lockouts
💡 About This Data
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AI Analysis
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