Sage HR rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
19,130
Verified customer feedback
Recent Change
About Sage HR
Sage HR provides Human Resources software solutions, often integrated with Sage Payroll and Sage 200 accounting systems. The platform offers features for personnel management, reporting, and cost tracking, aiming to automate HR processes for businesses.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 3.8 | 19,130(+3) | |
| Jan 09, 2026 | 3.8 | 19,127(+2) | ↓-0.10 |
| Jan 08, 2026 | 3.9 | 19,125(+5) | |
| Jan 07, 2026 | 3.9 | 19,120(+4) | |
| Jan 06, 2026 | 3.9 | 19,116(+3) | ↑+0.10 |
| Jan 05, 2026 | 3.8 | 19,113 | |
| Jan 04, 2026 | 3.8 | 19,113(+1) | |
| Jan 03, 2026 | 3.8 | 19,112(+1) | |
| Jan 02, 2026 | 3.8 | 19,111 | |
| Jan 01, 2026 | 3.8 | 19,111 |
📊 AI Summary
Sage HR receives mixed reviews, with an overall rating of 3.9/5. While many customers highly praise the technical support team for being knowledgeable, polite, and effective in resolving complex issues, there are significant complaints regarding platform usability, missing basic features, and unexpected subscription changes or access issues.
What customers like
- Exceptional and highly knowledgeable technical support staff (frequently named in reviews) who go above and beyond to resolve issues.
- Software is generally considered easy to use with good reporting capabilities and friendly user interfaces.
- Effective remote support capabilities, allowing technicians to quickly resolve problems by accessing user computers.
Main concerns
- The HR platform lacks basic features, requiring custom fields for simple tracking like probation end dates.
- Issues with account access, including being locked out due to perceived non-payment despite active direct debits.
- Frustration with mandatory feature additions (like a compulsory Personnel part) leading to increased subscription costs without user consent.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano