Process Street rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
7
Verified customer feedback
About Process Street
Process Street is a compliance operations platform that specializes in workflow automation and process orchestration, helping organizations standardize execution, enforce policies, and deliver audit-ready proof. It offers advanced checklists, AI-powered workflow building, and integrations to streamline operations across various teams and industries. The platform focuses on improving operational consistency, visibility, and knowledge management.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 06, 2026 | 4.0 | 7 | |
| Jan 05, 2026 | 4.0 | 7 | |
| Jan 04, 2026 | 4.0 | 7 | |
| Jan 03, 2026 | 4.0 | 7 | |
| Jan 02, 2026 | 4.0 | 7 | |
| Jan 01, 2026 | 4.0 | 7 | |
| Dec 31, 2025 | 4.0 | 7 | |
| Dec 30, 2025 | 4.0 | 7 | |
| Dec 29, 2025 | 4.0 | 7 | |
| Dec 28, 2025 | 4.0 | 7 |
📊 AI Summary
Overall customer sentiment for Process Street is largely positive, with users praising its powerful workflow management capabilities, advanced automation features, and the time-saving benefits of the AI workflow builder. However, a significant negative review highlights major concerns regarding product complexity for smaller teams and severe dissatisfaction with abrupt, substantial price increases and policy changes that forced long-term customers to leave.
What customers like
- Advanced checklists and automation capabilities significantly streamline processes and save time.
- The AI workflow builder allows for instant creation of new processes.
- Strong integration capabilities, particularly with Zapier, enabling automation across multiple platforms.
- Positive feedback on customer support and onboarding processes.
Main concerns
- The software is highly complex and difficult for small/mid-size companies without dedicated staff to master.
- Severe customer dissatisfaction regarding abrupt and exorbitant price increases (e.g., Pro plan increase from $30 to $415/month).
- Perceived lack of trust due to policy changes that forced long-term users off legacy plans.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano