Powtoon rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
1,663
Verified customer feedback
About Powtoon
Powtoon is an online video creation platform that allows users to easily create animated videos, presentations, and other visual content using drag-and-drop editing and AI-powered tools. It targets both individual users and enterprises seeking to produce engaging, professional-quality videos without extensive design experience. The platform offers various content types, including explainer videos, marketing content, and internal communications.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 06, 2026 | 4.2 | 1,663 | |
| Jan 05, 2026 | 4.2 | 1,663 | |
| Jan 04, 2026 | 4.2 | 1,663(+1) | |
| Jan 03, 2026 | 4.2 | 1,662 | |
| Jan 02, 2026 | 4.2 | 1,662 | |
| Jan 01, 2026 | 4.2 | 1,662 | |
| Dec 31, 2025 | 4.2 | 1,662 | |
| Dec 30, 2025 | 4.2 | 1,662(-1) | |
| Dec 29, 2025 | 4.2 | 1,663 | |
| Dec 28, 2025 | 4.2 | 1,663 |
📊 AI Summary
Powtoon generally receives high praise for its excellent, responsive customer support and the ease of use of its platform, with many users finding the templates useful for creating professional videos quickly. However, a significant portion of negative reviews centers on misleading free trial/subscription practices, unexpected annual billing, and a steeper-than-advertised learning curve or performance issues for some users. The overall sentiment is positive, heavily weighted by strong customer service experiences, but marred by serious billing and usability concerns.
What customers like
- Top-notch, prompt, and highly responsive customer service and support team.
- Platform is easy to use, with useful templates that allow non-professionals to create professional videos.
- Excellent for teams, with features like brand control and enterprise support available.
Main concerns
- Aggressive and confusing billing practices, leading to unexpected annual charges and refusal to refund after minimal use.
- Platform usability is sometimes criticized as cluttered, not intuitive, or having a steeper learning curve than advertised.
- Performance issues such as lag and crashes were reported, alongside limitations in the free version.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano