PandaDoc rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
629
Verified customer feedback
About PandaDoc
PandaDoc is a SaaS platform that provides a comprehensive solution for document management, including creation, approval, tracking, and electronic signatures. It offers features like customizable templates, CPQ (Configure, Price, Quote), Deal Rooms, and workflow automation to streamline the entire agreement lifecycle for sales, HR, and legal teams.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 3.3 | 629 | |
| Jan 09, 2026 | 3.3 | 629 | |
| Jan 08, 2026 | 3.3 | 629 | |
| Jan 07, 2026 | 3.3 | 629 | |
| Jan 06, 2026 | 3.3 | 629 | |
| Jan 05, 2026 | 3.3 | 629 | |
| Jan 04, 2026 | 3.3 | 629 | |
| Jan 03, 2026 | 3.3 | 629 | |
| Jan 02, 2026 | 3.3 | 629 | |
| Jan 01, 2026 | 3.3 | 629 |
📊 AI Summary
PandaDoc generally receives positive feedback for its user-friendly interface, reliability, and efficiency in managing electronic signatures and document workflows across various departments. While many users praise the ease of use and responsive support, some negative reviews highlight issues with plan upgrades, feature loss, and ongoing support resolution times.
What customers like
- Easy to use, intuitive, and user-friendly interface for document creation and signing.
- Reliable and fast for managing electronic signatures, saving significant time.
- Good integration capabilities with other applications and responsive customer support for many users.
Main concerns
- Issues with automatic plan upgrades leading to loss of grandfathered features without correction.
- Inconsistent support experiences, with some users reporting ongoing unresolved issues.
- Concerns about billing and plan changes.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano