Norton VPN rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
61,942
Verified customer feedback
Recent Change
About Norton VPN
Norton VPN is a service offered by Norton, a long-standing provider of digital security products, that offers fast and secure Virtual Private Network (VPN) services. The service aims to protect user privacy, secure online activities through encryption, and enable access to geo-restricted content across various devices. It is often bundled with broader security suites like Norton 360 and LifeLock identity protection.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.7 | 61,942(+72) | |
| Jan 09, 2026 | 4.7 | 61,870(+70) | |
| Jan 08, 2026 | 4.7 | 61,800(+106) | |
| Jan 07, 2026 | 4.7 | 61,694(+75) | |
| Jan 06, 2026 | 4.7 | 61,619(+78) | |
| Jan 05, 2026 | 4.7 | 61,541(+76) | |
| Jan 04, 2026 | 4.7 | 61,465(+79) | |
| Jan 03, 2026 | 4.7 | 61,386(+104) | |
| Jan 02, 2026 | 4.7 | 61,282(+79) | |
| Jan 01, 2026 | 4.7 | 61,203 |
📊 AI Summary
Norton VPN, as part of the broader Norton ecosystem, enjoys a very high overall rating (4.6/5) driven by long-term customer loyalty and trust in its security capabilities. Customers frequently praise the product's reliability, excellent customer service, and the peace of mind it provides, often highlighting its integration with LifeLock. The main drawbacks mentioned relate to pricing, perceived upselling of features, and usability challenges for less tech-savvy users.
What customers like
- High level of trust and long-term customer loyalty (many users for 15+ years)
- Excellent customer service and support, including guidance during identity theft incidents
- Strong security and peace of mind, often bundled with LifeLock identity protection
- Easy to use and reliable performance for streaming and general browsing
Main concerns
- Perceived as expensive, with requests for senior or military discounts
- Concerns about upselling or features being moved to separate paid add-ons
- Some difficulty with configuration and understanding terminology for older or less tech-savvy users
- Occasional excessive popups when the program is not actively in use
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