Monday.com rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
3,377
Verified customer feedback
About Monday.com
Monday.com is a Work OS (Operating System) platform that offers customizable solutions for various business functions, including work management, CRM, development, and service management. It aims to streamline workflows, automate processes, and provide visibility across projects and teams using a no-code interface and AI-powered features.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.9 | 3,377 | |
| Jan 09, 2026 | 2.9 | 3,377(+1) | |
| Jan 08, 2026 | 2.9 | 3,376(-1) | |
| Jan 07, 2026 | 2.9 | 3,377(+2) | |
| Jan 06, 2026 | 2.9 | 3,375 | |
| Jan 05, 2026 | 2.9 | 3,375 | |
| Jan 04, 2026 | 2.9 | 3,375 | |
| Jan 03, 2026 | 2.9 | 3,375 | |
| Jan 02, 2026 | 2.9 | 3,375 | |
| Jan 01, 2026 | 2.9 | 3,375 |
📊 AI Summary
Monday.com is perceived as a powerful and highly customizable platform capable of organizing complex business processes, as highlighted by long-term users and positive reviews. However, the overall sentiment is mixed to negative due to significant issues with platform stability (bugs, freezing, slow loading), poor and slow customer support, and high, often unexpected, pricing structures.
What customers like
- Provides excellent visibility into work that was previously lost in email.
- Highly customizable and flexible, capable of replacing multiple redundant technologies.
- Offers strong workflow automation capabilities that improve productivity.
Main concerns
- Customer service is frequently reported as slow, unresponsive, and unhelpful.
- The platform is described as buggy, prone to freezing, and slow to load data.
- Pricing is considered overpriced, with mandatory Enterprise features and confusing seat purchasing increments.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano