Livestorm
trustpilot•Rating History
Current Rating
3.7
3.7
Total Reviews
23
Customer feedback
📈
Rating Trend
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Nov 12, 2025 | 3.7 | 23 | |
| Nov 03, 2025 | 3.7 | 23 | |
| Nov 02, 2025 | 3.7 | 23 |
📊 Summary
Overall sentiment is mixed: many reviewers praise Livestorm's design, ease of hosting webinars, and engagement features, while others complain about aggressive price increases, perceived subscription rigidity, and performance issues. The current Trustpilot listing shows a 3.7/5 rating from 23 reviews.
What customers like:
- It works fine and it helps me reach out to customers from all over Sweden, with attendees' feedback often positive.
- Great design, invitation process, and event handling, plus an AI review of the event.
- A wonderful solution for a B2B SaaS organization, hosting monthly webinars and saving time.
Main concerns:
- Drastic renewal price increases (from under £3,000/year to $13,000/year, or $7,000 with a 3-year contract) after years of loyalty.
- Horrible service with constant freezes and delays, and video quality described as disgusting.
- Perceived bad subscription policy and invoicing practices, including demands for invoices even with a one-time payment card.
Key Themes:
Pricing and renewal policiesPlatform performance and reliabilityUsability, design, and webinar features
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AI Analysis
Monthly comparisons powered by GPT-5-nano