Livestorm rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Livestorm
Livestorm is a SaaS platform specializing in video conferencing software designed for hosting webinars, virtual events, and meetings. It offers features for engagement, automation, and integration with CRM systems, catering to marketing, sales, and customer success teams.
📈 Latest Analysis
Key Factors
- No discernible change in key positive drivers (ease of use, reliability)
- No discernible change in key negative drivers (customer support responsiveness, technical glitches)
Recommendations
- Monitor future review periods for any deviation from the current stable trend.
- Investigate the underlying cause for the persistent customer support and technical glitch complaints noted in the summary.
- Analyze the detailed reviews from the rating history to understand the context of the 4.4/5 spikes.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|
📊 AI Summary
Livestorm generally receives positive feedback, highlighted by strong praise for its ease of use and reliable performance during webinars. However, recurring issues with customer support responsiveness and occasional technical glitches during live events temper the overall positive sentiment.
What customers like
- Platform is very easy to use and set up, even for complex webinars.
- Reliable performance with minimal downtime or technical issues during live broadcasts.
- Good integration capabilities with other marketing tools.
Main concerns
- Customer support response times are frequently too slow, especially for urgent issues.
- Some users experienced intermittent audio/video synchronization problems during high-attendance events.
- The pricing structure was cited as slightly complex or expensive compared to competitors for advanced features.
Key Themes
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano