Frill rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
24
Verified customer feedback
About Frill
Frill is a SaaS platform designed to help businesses capture, organize, and announce customer feedback, ideas, and product roadmaps in a single interface. It offers tools like feedback boards, public roadmaps, announcements, and surveys, often delivered via an embeddable widget on the client's site. The platform aims to streamline the product development feedback loop and improve customer connection.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.2 | 24 | |
| Jan 08, 2026 | 4.2 | 24 | |
| Jan 07, 2026 | 4.2 | 24 | |
| Jan 06, 2026 | 4.2 | 24 | |
| Jan 05, 2026 | 4.2 | 24 | |
| Jan 04, 2026 | 4.2 | 24 | |
| Jan 03, 2026 | 4.2 | 24 | |
| Jan 02, 2026 | 4.2 | 24 | |
| Jan 01, 2026 | 4.2 | 24 | |
| Dec 31, 2025 | 4.2 | 24 |
📊 AI Summary
Frill is highly regarded by users for its elegant, simple, and intuitive UI/UX, often compared favorably to competitors like UserVoice. Customers appreciate its effectiveness in organizing feedback, creating roadmaps, and making announcements, leading to better customer connection. While overwhelmingly positive, minor concerns include the speed of development and limitations in specific integrations like Jira.
What customers like
- Excellent, simple, and elegant UI/UX, often described as beautiful and intuitive.
- Responsive and helpful customer support, including founders who assist with technical issues.
- Effective consolidation of feedback, roadmaps, and announcements into one easy-to-use tool.
- Valuable features like SSO, white-labeling, and a new prioritization feature.
Main concerns
- Jira integration is noted as one-way sync.
- Development speed is perceived by some as not fast enough.
- Lack of customized email address options.
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano