ElevenLabs rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
778
Verified customer feedback
Recent Change
About ElevenLabs
ElevenLabs is a leading AI platform specializing in generating highly realistic and expressive synthetic audio, offering services like Text-to-Speech, Voice Cloning, Dubbing, and AI Voice Agents. They cater to developers, creators, and enterprises across various sectors, including media creation, education technology, and customer service.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 3.2 | 778(+2) | |
| Jan 09, 2026 | 3.2 | 776 | |
| Jan 08, 2026 | 3.2 | 776 | |
| Jan 07, 2026 | 3.2 | 776(+1) | |
| Jan 06, 2026 | 3.2 | 775(+2) | |
| Jan 05, 2026 | 3.2 | 773(+1) | |
| Jan 04, 2026 | 3.2 | 772(+1) | |
| Jan 03, 2026 | 3.2 | 771(+1) | |
| Jan 02, 2026 | 3.2 | 770 | |
| Jan 01, 2026 | 3.2 | 770 |
📊 AI Summary
ElevenLabs receives mixed reviews, with an overall rating of 3.2/5. Users frequently praise the high quality and natural sound of the AI voices, especially for creative projects and educational content, and many report excellent, responsive customer support when issues arise. However, significant negative feedback centers on credit consumption issues, poor performance of specific features like voice cloning, and frustrating user experience related to billing and lack of clear instructions.
What customers like
- Voices are highly realistic, natural, and expressive, setting a high standard for AI audio.
- Excellent and responsive customer support resolves complex issues like billing and account recovery effectively.
- Versatile applications for educators, content creators (audiobooks, video voiceovers), and conversational AI agents.
Main concerns
- Credit consumption is perceived as too fast or unclear, leading to user frustration.
- Voice cloning quality is sometimes reported as poor or 'horrifically fake' despite sample submissions.
- Poor user experience, including lack of text preview before credit usage and inadequate self-service support documentation.
💡 About This Data
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AI Analysis
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