CometChat rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
47
Verified customer feedback
About CometChat
CometChat provides a full-stack, modular communication platform offering in-app chat, voice/video calling, and an AI agent platform for developers and businesses. They offer various integration methods, including SDKs, APIs, and no-code widget builders, to embed real-time communication features into any application or website.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.3 | 47 | |
| Jan 09, 2026 | 4.3 | 47 | |
| Jan 08, 2026 | 4.3 | 47 | |
| Jan 07, 2026 | 4.3 | 47 | |
| Jan 06, 2026 | 4.3 | 47 | |
| Jan 05, 2026 | 4.3 | 47 | |
| Jan 04, 2026 | 4.3 | 47 | |
| Jan 03, 2026 | 4.3 | 47 | |
| Jan 02, 2026 | 4.3 | 47 | |
| Jan 01, 2026 | 4.3 | 47 |
📊 AI Summary
CometChat receives generally positive feedback regarding its feature-rich product, modern interface, and exceptional customer support, which is frequently praised for being fast and helpful. However, a significant portion of negative reviews centers on perceived deceptive pricing practices, sudden plan changes, and a lack of updates for older clients, leading to a mixed overall rating.
What customers like
- Exceptional, fast, and responsive customer support team.
- Feature-rich, modern, and user-friendly chat application.
- Simple API implementation and easy integration with existing platforms.
Main concerns
- Complaints about sudden commercial plan changes and significant price increases.
- Accusations of deceptive 'free' version marketing leading to unexpected charges.
- Concerns that updates are prioritized for new clients, leaving older users behind.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano