CometChat rating history

SaaS (Software as a Service)

Historical rating trends and review volume analysis

Current Rating

4.3
4.3

Total Reviews

47

Verified customer feedback

About CometChat

CometChat provides a full-stack, modular communication platform offering in-app chat, voice/video calling, and an AI agent platform for developers and businesses. They offer various integration methods, including SDKs, APIs, and no-code widget builders, to embed real-time communication features into any application or website.

🏢 Communication Technology / Developer ToolsIn-App ChatCommunication SDKAI AgentsVoice/Video CallingDeveloper Tools
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 10, 2026
4.3
47
Jan 09, 2026
4.3
47
Jan 08, 2026
4.3
47
Jan 07, 2026
4.3
47
Jan 06, 2026
4.3
47
Jan 05, 2026
4.3
47
Jan 04, 2026
4.3
47
Jan 03, 2026
4.3
47
Jan 02, 2026
4.3
47
Jan 01, 2026
4.3
47

📊 AI Summary

CometChat receives generally positive feedback regarding its feature-rich product, modern interface, and exceptional customer support, which is frequently praised for being fast and helpful. However, a significant portion of negative reviews centers on perceived deceptive pricing practices, sudden plan changes, and a lack of updates for older clients, leading to a mixed overall rating.

What customers like

  • Exceptional, fast, and responsive customer support team.
  • Feature-rich, modern, and user-friendly chat application.
  • Simple API implementation and easy integration with existing platforms.

Main concerns

  • Complaints about sudden commercial plan changes and significant price increases.
  • Accusations of deceptive 'free' version marketing leading to unexpected charges.
  • Concerns that updates are prioritized for new clients, leaving older users behind.

💡 About This Data

Daily Updates

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AI Analysis

Monthly comparisons powered by GPT-5-nano