Chatbot rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
1,837
Verified customer feedback
Recent Change
About Chatbot
ChatBot is a SaaS company providing AI chatbot software designed to automate customer service, marketing, and sales functions for websites and various platforms like LiveChat, Messenger, and Slack. The platform offers features such as a visual builder, dynamic responses, and integrations to deliver 24/7 AI-generated support and engagement.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 07, 2026 | 2.2 | 1,837(+2) | |
| Jan 06, 2026 | 2.2 | 1,835 | |
| Jan 05, 2026 | 2.2 | 1,835(+1) | |
| Jan 04, 2026 | 2.2 | 1,834(+1) | |
| Jan 03, 2026 | 2.2 | 1,833 | |
| Jan 02, 2026 | 2.2 | 1,833 | |
| Jan 01, 2026 | 2.2 | 1,833(+1) | |
| Dec 31, 2025 | 2.2 | 1,832 | |
| Dec 30, 2025 | 2.2 | 1,832(+4) | |
| Dec 29, 2025 | 2.2 | 1,828 |
📊 AI Summary
The overall customer sentiment for Chatbot is overwhelmingly negative, driven primarily by widespread confusion and allegations of deceptive advertising, where users mistakenly believe they are subscribing to ChatGPT. While the website promotes a robust AI tool with positive testimonials regarding ease of use and functionality, the customer reviews highlight severe issues with billing, lack of refunds, and poor customer service.
What customers like
- The platform is described as easy to use, intuitive, and straightforward by some users.
- The tool is capable of handling less complex tasks and pointing users to necessary resources.
- Some users praise the customization, scalability, and ability to build bots quickly.
Main concerns
- Widespread deceptive advertising leading users to believe the service is ChatGPT or an upgrade to it.
- Significant issues with billing, including double charging and difficulty canceling subscriptions.
- Poor customer service response and refusal to issue refunds, leading to accusations of being a scam.
- Functionality issues, including lost history, slow processing times, and features not working as expected.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano