Starshipit rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
40
Verified customer feedback
About Starshipit
Starshipit is a shipping and logistics software platform that helps retailers automate their shipping processes, manage orders, and integrate with over 60 couriers from a single dashboard. The platform focuses on saving time on manual data entry, reducing shipping costs, and improving the customer delivery experience through features like label printing, address correction, and branded tracking.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📈 Latest Analysis
Key Factors
- Shift in focus from positive support interactions (Previous Period) to negative platform stability issues (Current Period)
- Recurring issues with tracking updates mentioned in the Current Period
- Occasional downtime reported in the Current Period
Recommendations
- Investigate and resolve reported platform stability issues, focusing specifically on tracking update reliability.
- Conduct a root cause analysis on recent downtime incidents to prevent recurrence.
- Continue monitoring support mentions, but prioritize technical stability improvements to maintain the high rating.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 07, 2026 | 4.3 | 40 | |
| Jan 06, 2026 | 4.3 | 40 | |
| Jan 05, 2026 | 4.3 | 40 | |
| Jan 05, 2026 | 4.3 | 40 | |
| Jan 04, 2026 | 4.3 | 40 | |
| Jan 03, 2026 | 4.3 | 40 | |
| Jan 02, 2026 | 4.3 | 40 | |
| Jan 01, 2026 | 4.3 | 40 | |
| Dec 31, 2025 | 4.3 | 40 | |
| Dec 30, 2025 | 4.3 | 40 |
📊 AI Summary
Starshipit generally receives positive feedback, highlighted by praise for its excellent customer support and ease of integration. However, recurring issues with the platform's stability, particularly concerning tracking updates and occasional downtime, temper the overall experience for some users.
What customers like
- Exceptional and responsive customer support team
- Easy and smooth integration process with various carriers
- Reliable for basic label generation and shipping management
Main concerns
- Frequent issues with tracking updates not syncing correctly or being delayed
- Occasional platform instability or downtime affecting operations
- Complexity in setting up advanced rules or specific carrier configurations
Key Themes
💡 About This Data
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AI Analysis
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