Canny rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
6
Verified customer feedback
About Canny
Canny is a Customer Feedback Management Software platform that helps businesses collect, analyze, prioritize, and share customer feedback and feature requests. It offers tools for building public roadmaps, tracking bugs, and integrating feedback directly into product development workflows.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.9 | 6 | |
| Jan 08, 2026 | 2.9 | 6 | |
| Jan 07, 2026 | 2.9 | 6 | |
| Jan 06, 2026 | 2.9 | 6 | |
| Jan 05, 2026 | 2.9 | 6 | |
| Jan 04, 2026 | 2.9 | 6 | |
| Jan 03, 2026 | 2.9 | 6 | |
| Jan 02, 2026 | 2.9 | 6 | |
| Jan 01, 2026 | 2.9 | 6 | |
| Dec 31, 2025 | 2.9 | 6 |
📊 AI Summary
Canny receives a low overall rating driven primarily by severe dissatisfaction regarding sudden, significant price increases and highly problematic subscription cancellation processes. While the product itself is described as simple, clean, and useful for managing public roadmaps, the negative operational and financial experiences heavily outweigh the functional benefits for several users.
What customers like
- UI is straightforward and clean, making it easy to use.
- Effective for building public roadmaps and centralizing feedback.
- Product is simple and clean, serving users well for a period.
Main concerns
- Subscription cancellation process is deliberately difficult, requiring contact with support and leading to unexpected charges.
- Sudden and significant price doubling (e.g., $200 to $400/month) caused customer churn.
- Support interaction for cancellation is frustrating, involving AI bots and requiring multiple follow-ups.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano