Boast rating history

SaaS (Software as a Service)

Historical rating trends and review volume analysis

Current Rating

4.5
4.5

Total Reviews

84

Verified customer feedback

About Boast

Boast is a software platform specializing in collecting, managing, and sharing authentic customer feedback, primarily through video testimonials. The service aims to help businesses build trust, increase sales, and improve customer engagement by leveraging user-generated content, online reviews, and surveys.

🏢 Marketing Technology / Customer Feedback ManagementVideo TestimonialsUser Generated ContentOnline ReviewsCustomer SurveysProof-Based Marketing
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
4.5
84
Jan 06, 2026
4.5
84(+4)-0.20
Jan 05, 2026
4.7
80(+1)
Jan 04, 2026
4.7
79
Jan 03, 2026
4.7
79
Jan 02, 2026
4.7
79
Jan 01, 2026
4.7
79
Dec 31, 2025
4.7
79
Dec 30, 2025
4.7
79
Dec 29, 2025
4.7
79

📊 AI Summary

Boast generally receives very positive feedback, with an overall rating of 4.7/5, highlighting the platform's ease of use, cost-efficiency, and excellent customer support. Customers appreciate the ability to collect and leverage authentic customer stories for credibility and sales. However, some users noted issues with remote access or specific feature adoption.

What customers like

  • Ease of use and convenient application interface.
  • Excellent, rapid, and helpful customer support team responsiveness.
  • Cost-efficient platform with good training resources.
  • Effectiveness in collecting authentic video testimonials and online reviews.

Main concerns

  • Difficulty using the platform when working remotely via phone or PC apps (Review 1).
  • Underutilization of the service despite having features like IVR options (Review 11).
  • One review mentioned a 22-star rating, which is likely a typo or error in the provided data.

💡 About This Data

Daily Updates

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AI Analysis

Monthly comparisons powered by GPT-5-nano