Boast rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
84
Verified customer feedback
About Boast
Boast is a software platform specializing in collecting, managing, and sharing authentic customer feedback, primarily through video testimonials. The service aims to help businesses build trust, increase sales, and improve customer engagement by leveraging user-generated content, online reviews, and surveys.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.5 | 84 | |
| Jan 06, 2026 | 4.5 | 84(+4) | ↓-0.20 |
| Jan 05, 2026 | 4.7 | 80(+1) | |
| Jan 04, 2026 | 4.7 | 79 | |
| Jan 03, 2026 | 4.7 | 79 | |
| Jan 02, 2026 | 4.7 | 79 | |
| Jan 01, 2026 | 4.7 | 79 | |
| Dec 31, 2025 | 4.7 | 79 | |
| Dec 30, 2025 | 4.7 | 79 | |
| Dec 29, 2025 | 4.7 | 79 |
📊 AI Summary
Boast generally receives very positive feedback, with an overall rating of 4.7/5, highlighting the platform's ease of use, cost-efficiency, and excellent customer support. Customers appreciate the ability to collect and leverage authentic customer stories for credibility and sales. However, some users noted issues with remote access or specific feature adoption.
What customers like
- Ease of use and convenient application interface.
- Excellent, rapid, and helpful customer support team responsiveness.
- Cost-efficient platform with good training resources.
- Effectiveness in collecting authentic video testimonials and online reviews.
Main concerns
- Difficulty using the platform when working remotely via phone or PC apps (Review 1).
- Underutilization of the service despite having features like IVR options (Review 11).
- One review mentioned a 22-star rating, which is likely a typo or error in the provided data.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano