ATLAS.ti rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
2
Verified customer feedback
About ATLAS.ti
ATLAS.ti is a leading provider of qualitative data analysis (QDA) software, offering tools for researchers, students, and professionals across various fields to gain actionable insights from qualitative data. The platform supports multi-platform access (Mac, Windows, Web) and heavily integrates AI features for tasks like transcription, coding, and summarization. The company was recently acquired by Lumivero, a data-intelligence software leader.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.1 | 2 | |
| Jan 08, 2026 | 3.1 | 2 | |
| Jan 07, 2026 | 3.1 | 2 | |
| Jan 06, 2026 | 3.1 | 2 | |
| Jan 05, 2026 | 3.1 | 2 | |
| Jan 04, 2026 | 3.1 | 2 | |
| Jan 03, 2026 | 3.1 | 2 | |
| Jan 02, 2026 | 3.1 | 2 | |
| Jan 01, 2026 | 3.1 | 2 | |
| Dec 31, 2025 | 3.1 | 2 |
📊 AI Summary
The overall customer sentiment for ATLAS.ti is mixed, leaning negative based on the limited sample, despite the company website highlighting strong user satisfaction. While the software's functionality and AI features are praised by some long-term users on the website, the two provided customer reviews cite significant issues with data loss, poor customer support experiences, and misleading trial limitations.
What customers like
- Software generally works well when functional (Review 1)
- Website testimonials praise AI tools, intuitive design, and powerful analysis capabilities (Website)
- Website highlights strong support and collaboration features praised by some users (Website)
Main concerns
- Severe customer support issues, including unhelpful representatives and difficulty resolving technical problems (Review 1)
- Loss of transcribed data leading to unexpected credit usage (Review 1)
- The 5-day free trial is heavily restricted and functionally useless for showcasing the full product (Review 2)
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano