Aloware rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
13
Verified customer feedback
About Aloware
Aloware provides an all-in-one, AI-powered contact center software designed for sales automation, integrating deeply with popular CRMs like HubSpot and Salesforce. Their platform offers features such as power dialers, business SMS, compliant calling, and AI voice agents to help businesses increase speed to lead and manage customer interactions efficiently.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.8 | 13 | |
| Jan 09, 2026 | 2.8 | 13 | |
| Jan 08, 2026 | 2.8 | 13 | |
| Jan 07, 2026 | 2.8 | 13 | |
| Jan 06, 2026 | 2.8 | 13 | |
| Jan 05, 2026 | 2.8 | 13 | |
| Jan 04, 2026 | 2.8 | 13 | |
| Jan 03, 2026 | 2.8 | 13 | |
| Jan 02, 2026 | 2.8 | 13 | |
| Jan 01, 2026 | 2.8 | 13 |
📊 AI Summary
Aloware presents a highly polarized customer experience, with an overall low rating of 2.8/5 based on 13 reviews. While some users praise the software as best-in-class for its dialer capabilities and specific support staff, the majority of reviews report severe issues related to software bugs, poor usability, non-existent or unhelpful customer support, and significant billing/transparency problems. Many users describe the software as complicated, buggy, or even a scam.
What customers like
- Effective for cold lead dialing, achieving high pickup rates when used as intended.
- Specific positive mentions of helpful Customer Success Managers (CSMs) like Maya.
- The platform is described by some as a 'phone system of the future' with revolutionary features.
Main concerns
- Extremely complicated and difficult software interface, leading to user frustration.
- Widespread complaints about non-existent or unhelpful customer support, with issues going unresolved for long periods.
- Serious concerns regarding billing transparency, unexpected charges, and difficulty canceling/refunding services.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano