Algolia rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
6
Verified customer feedback
About Algolia
Algolia is a SaaS provider specializing in AI-driven search and discovery solutions, offering products for search, recommendations, personalization, and analytics. They enable businesses to quickly surface relevant content and deliver personalized user experiences across various platforms, including e-commerce, media, and enterprise applications.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.9 | 6 | |
| Jan 09, 2026 | 2.9 | 6 | |
| Jan 08, 2026 | 2.9 | 6 | |
| Jan 07, 2026 | 2.9 | 6 | |
| Jan 06, 2026 | 2.9 | 6 | |
| Jan 05, 2026 | 2.9 | 6 | |
| Jan 04, 2026 | 2.9 | 6 | |
| Jan 03, 2026 | 2.9 | 6 | |
| Jan 02, 2026 | 2.9 | 6 | |
| Jan 01, 2026 | 2.9 | 6 |
📊 AI Summary
Algolia receives mixed reviews, with some users praising the speed, intuitiveness, and power of the search product itself, while a significant number of reviews highlight severe issues with customer support, onboarding, and service reliability. The core product functionality is often rated highly, but poor customer service experiences and service disruptions have led to very low overall ratings.
What customers like
- Search is genuinely fast, intuitive, and powerful.
- Interface and dashboard settings are clean and easy to understand.
- API integration is simple and straightforward.
Main concerns
- Extremely slow and unresponsive customer support, with wait times of weeks.
- Poor onboarding experience, with representatives being dismissive of free-tier users.
- Service disruptions, including index disappearance and service disconnection causing significant business loss.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano