Zoominfo rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
281
Verified customer feedback
About Zoominfo
ZoomInfo is a Go-to-Market (GTM) AI Platform that provides B2B data, sales intelligence, and automation tools designed to help sales, marketing, and operations teams find in-market buyers, build pipeline, and close deals faster. Their platform offers features like contact and company search, buyer intent data, engagement automation, and data enrichment services.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.5 | 281 | |
| Jan 09, 2026 | 1.5 | 281 | |
| Jan 08, 2026 | 1.5 | 281 | |
| Jan 07, 2026 | 1.5 | 281 | |
| Jan 06, 2026 | 1.5 | 281 | |
| Jan 05, 2026 | 1.5 | 281 | |
| Jan 04, 2026 | 1.5 | 281 | |
| Jan 03, 2026 | 1.5 | 281 | |
| Jan 02, 2026 | 1.5 | 281 | |
| Jan 01, 2026 | 1.5 | 281 |
📊 AI Summary
ZoomInfo presents itself as a leading GTM AI platform trusted by thousands of companies, highlighting success stories in pipeline growth and efficiency. However, customer reviews overwhelmingly indicate severe dissatisfaction, citing highly inaccurate and outdated contact data, aggressive sales and renewal practices, and poor customer service, leading to a very low overall rating.
What customers like
- Website claims the platform helps automate processes, reduce inefficiencies, and improve prospecting accuracy.
- Some customer testimonials on the website report significant pipeline growth and successful deal closures using the platform.
- The platform offers a wide range of integrated tools for GTM execution, including AI-powered Copilot features.
Main concerns
- Contact information accuracy is frequently cited as poor (e.g., 60% accuracy), with many outdated or incorrect phone numbers and emails.
- Aggressive and difficult business practices regarding contract renewals, billing, and data removal requests (including GDPR concerns).
- High cost relative to the perceived value, with many users failing to generate any sales or qualified leads despite significant investment.
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano