WPML rating history
SaaS (Software as a Service) / Plugin DevelopmentHistorical rating trends and review volume analysis
Current Rating
Total Reviews
53
Verified customer feedback
About WPML
WPML is a software company that develops and sells a WordPress plugin designed to enable multilingual capabilities for WordPress websites. Their core product allows users to translate content, manage different language versions of their sites, and integrate with translation services.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.7 | 53 | |
| Jan 09, 2026 | 1.7 | 53 | |
| Jan 08, 2026 | 1.7 | 53 | |
| Jan 07, 2026 | 1.7 | 53 | |
| Jan 06, 2026 | 1.7 | 53 | |
| Jan 05, 2026 | 1.7 | 53 | |
| Jan 04, 2026 | 1.7 | 53 | |
| Jan 03, 2026 | 1.7 | 53 | |
| Jan 02, 2026 | 1.7 | 53 | |
| Jan 01, 2026 | 1.7 | 53 |
📊 AI Summary
WPML has an overwhelmingly negative customer sentiment, reflected in a very low overall rating of 1.8/5. While a few users praise its advanced capabilities and support, the majority of reviews cite significant issues with performance, buggy software, poor and slow customer support, and frustrating monetization practices, such as requiring extra payments for features like DeepL integration.
What customers like
- The plugin can handle complex multilingual requirements.
- Some users find the automatic translations decent.
- A few users report receiving wonderful support and finding it the best solution for translation.
Main concerns
- Severe performance issues, including slowing down websites and causing database bloat (autoloaded data).
- Extremely poor and slow customer support, with long wait times and unresolved tickets.
- Frustrating monetization model, requiring extra purchases for features like DeepL integration within the Advanced Translation Editor (ATE), despite annual fees.
- Software instability, with reports of plugins crashing WooCommerce stores and corrupting websites.
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AI Analysis
Monthly comparisons powered by GPT-5-nano