Unbounce rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
177
Verified customer feedback
About Unbounce
Unbounce is a leading SaaS platform that provides marketers with tools to build, test, and optimize high-converting landing pages, popups, and sticky bars. It emphasizes AI-driven features like Smart Traffic and Smart Copy to accelerate campaign launches and improve conversion rates without requiring coding expertise. The platform integrates with various marketing tools to support lead generation, PPC, and e-commerce efforts.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.9 | 177 | |
| Jan 09, 2026 | 1.9 | 177 | |
| Jan 08, 2026 | 1.9 | 177 | |
| Jan 07, 2026 | 1.9 | 177 | |
| Jan 06, 2026 | 1.9 | 177 | |
| Jan 05, 2026 | 1.9 | 177 | |
| Jan 04, 2026 | 1.9 | 177 | |
| Jan 03, 2026 | 1.9 | 177 | |
| Jan 02, 2026 | 1.9 | 177 | |
| Jan 01, 2026 | 1.9 | 177 |
📊 AI Summary
Unbounce receives overwhelmingly negative feedback, reflected in its low 1.9/5 rating, primarily citing severe issues with recent product changes, aggressive pricing, and poor customer service. While some long-term users praise the ease of use and template quality for specific needs like Google Ads integration, the majority of recent reviews express frustration over a perceived downgrade in the editor's flexibility, unexpected price hikes, and difficulty obtaining refunds or support.
What customers like
- Easy to create landing pages using templates, which allow for customization.
- Builder works well with Google/YouTube Ads integration.
- Some long-term users report excellent support experiences and satisfaction with the product's core functionality.
Main concerns
- Significant negative feedback regarding the new 'Smart Builder' being stiff, laggy, and lacking creative control (e.g., element movement, font consistency).
- Widespread complaints about aggressive pricing increases, mandatory one-year contracts, and refusal to issue refunds.
- Customer service is frequently described as arrogant, unresponsive, or using tactics to avoid resolving issues (e.g., closing support tickets automatically).
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano