Trafft rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
62
Verified customer feedback
About Trafft
Trafft is a comprehensive SaaS platform providing online appointment scheduling and booking software designed to automate various aspects of service-based businesses. It offers features for managing employees, multiple locations, customer data (CRM), payments, and automated reminders via email, SMS, or WhatsApp. The platform is highly customizable and targets a wide range of industries, including beauty salons, coaching, healthcare, and fitness.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.3 | 62 | |
| Jan 08, 2026 | 4.3 | 62 | |
| Jan 07, 2026 | 4.3 | 62 | |
| Jan 06, 2026 | 4.3 | 62 | |
| Jan 05, 2026 | 4.3 | 62 | |
| Jan 04, 2026 | 4.3 | 62 | |
| Jan 03, 2026 | 4.3 | 62 | |
| Jan 02, 2026 | 4.3 | 62 | |
| Jan 01, 2026 | 4.3 | 62 | |
| Dec 31, 2025 | 4.3 | 62 |
📊 AI Summary
Trafft generally receives high praise for its extensive feature set, high degree of customization, and excellent customer support, often positioning it favorably against competitors like Calendly. While many users find the platform intuitive and robust, particularly for agency use and complex setups, a significant minority report usability issues, especially concerning mobile interface design and specific limitations in managing complex resource/location bookings.
What customers like
- Highly customizable features allowing users to tailor the platform to specific needs without overpaying for unnecessary features.
- Outstanding and responsive customer support team that goes above and beyond to assist users.
- Robust functionality for managing multiple clients/locations, excellent dashboard overview, and strong integration capabilities (e.g., Google Calendar, Outlook, Zoom).
- Strong value proposition compared to alternatives, offering many features in lower-tier packages.
Main concerns
- Significant usability issues reported, particularly with the mobile calendar being inefficient and difficult to navigate.
- Frustration over core functionality limitations, such as booking conflicts when managing multiple locations/resources simultaneously.
- Perception that the development roadmap prioritizes developer ease over critical user workflow improvements, with some requested features taking years to implement or being dismissed.
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AI Analysis
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