TMGM rating history
FintechHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About TMGM
TMGM is an online CFD broker offering trading across forex, indices, metals, energies, shares and cryptocurrencies, primarily via MT4 and MT5 platforms. It emphasizes fast execution, tight spreads, and a rewards/promotions program, with client support delivered through dedicated account managers. The company is regulated in Australia (Trademax Australia Limited, AFSL 436416) and markets a range of funding options and a client-focused trading environment.
📈 Latest Analysis
Key Factors
- Sustained negative feedback regarding customer support responsiveness
- Emergence of new complaints about the trading platform interface in the current period
- Withdrawal processing issues mentioned previously appear to have been resolved or significantly reduced in frequency
Recommendations
- Immediately investigate and increase staffing/efficiency for customer support channels to address responsiveness complaints.
- Review the trading platform interface for usability issues highlighted in recent feedback.
- Maintain focus on the positive aspects (execution speed, withdrawals) while mitigating the persistent support issues.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|
📊 AI Summary
TMGM currently holds a strong rating of 4.4/5 across 834 reviews, indicating generally positive customer satisfaction. Positive feedback frequently praises the platform's execution speed and reliable withdrawal process. However, recurring negative comments focus on issues with customer support responsiveness and occasional difficulties with the trading platform interface.
What customers like
- Fast and reliable execution of trades.
- Withdrawals are processed quickly and without issue.
- Good overall platform stability for trading.
Main concerns
- Customer support is slow to respond or unhelpful when issues arise.
- Occasional glitches or slow loading times on the trading platform.
- Difficulty reaching a representative for complex queries.
Key Themes
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AI Analysis
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