Timedoctor rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
230
Verified customer feedback
About Timedoctor
Time Doctor is a Software as a Service (SaaS) provider offering workforce analytics tools specifically designed for distributed teams. Their platform focuses on time tracking, activity monitoring, and productivity analysis for employees.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.4 | 230 | |
| Jan 08, 2026 | 1.4 | 230 | |
| Jan 07, 2026 | 1.4 | 230 | |
| Jan 06, 2026 | 1.4 | 230 | |
| Jan 05, 2026 | 1.4 | 230 | |
| Jan 04, 2026 | 1.4 | 230 | |
| Jan 03, 2026 | 1.4 | 230 | |
| Jan 02, 2026 | 1.4 | 230 | |
| Jan 01, 2026 | 1.4 | 230 | |
| Dec 31, 2025 | 1.4 | 230 |
📊 AI Summary
Time Doctor suffers from overwhelmingly negative customer sentiment, evidenced by an extremely low 1.5/5 rating across 229 reviews. The primary complaints revolve around aggressive and unauthorized billing practices, refusal to issue refunds, and severe data privacy concerns related to unexpected tracking and screenshot capture. While one review mentioned positive support from a specific agent, the general consensus points to significant operational and ethical failures.
What customers like
- One specific support agent (Hans) was praised for solving a query with a great attitude.
- The software is designed for workforce analytics for distributed teams (as per website).
Main concerns
- Aggressive and unauthorized billing practices, including charging for more users than intended or continuing charges after cancellation attempts.
- Refusal to issue refunds, even when customers dispute charges or claim service interruptions.
- Major data privacy and security breaches, including automatic tracking when disabled and capturing sensitive screenshots/webcam footage, and unauthorized access to account data.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano