Timedoctor rating history

SaaS

Historical rating trends and review volume analysis

Current Rating

1.4
1.4

Total Reviews

230

Verified customer feedback

About Timedoctor

Time Doctor is a Software as a Service (SaaS) provider offering workforce analytics tools specifically designed for distributed teams. Their platform focuses on time tracking, activity monitoring, and productivity analysis for employees.

🏢 Workforce Management TechnologyTime TrackingWorkforce AnalyticsProductivity SoftwareRemote TeamsEmployee Monitoring
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
1.4
230
Jan 08, 2026
1.4
230
Jan 07, 2026
1.4
230
Jan 06, 2026
1.4
230
Jan 05, 2026
1.4
230
Jan 04, 2026
1.4
230
Jan 03, 2026
1.4
230
Jan 02, 2026
1.4
230
Jan 01, 2026
1.4
230
Dec 31, 2025
1.4
230

📊 AI Summary

Time Doctor suffers from overwhelmingly negative customer sentiment, evidenced by an extremely low 1.5/5 rating across 229 reviews. The primary complaints revolve around aggressive and unauthorized billing practices, refusal to issue refunds, and severe data privacy concerns related to unexpected tracking and screenshot capture. While one review mentioned positive support from a specific agent, the general consensus points to significant operational and ethical failures.

What customers like

  • One specific support agent (Hans) was praised for solving a query with a great attitude.
  • The software is designed for workforce analytics for distributed teams (as per website).

Main concerns

  • Aggressive and unauthorized billing practices, including charging for more users than intended or continuing charges after cancellation attempts.
  • Refusal to issue refunds, even when customers dispute charges or claim service interruptions.
  • Major data privacy and security breaches, including automatic tracking when disabled and capturing sensitive screenshots/webcam footage, and unauthorized access to account data.

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano