Square POS rating history
Fintech / SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
7,065
Verified customer feedback
About Square POS
Square POS provides comprehensive point-of-sale (POS) software and hardware solutions designed to help businesses of all sizes manage payments, inventory, appointments, and team scheduling. It caters to diverse business types including Food & Beverage, Retail, Beauty, and Services, offering integrated features like invoicing, reporting, and banking services.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 11, 2026 | 4.2 | 7,065 | |
| Jan 10, 2026 | 4.2 | 7,065 | |
| Jan 09, 2026 | 4.2 | 7,065(+1) | |
| Jan 08, 2026 | 4.2 | 7,064(+1) | |
| Jan 07, 2026 | 4.2 | 7,063(-1) | |
| Jan 06, 2026 | 4.2 | 7,064(+3) | |
| Jan 05, 2026 | 4.2 | 7,061 | |
| Jan 04, 2026 | 4.2 | 7,061(+1) | |
| Jan 03, 2026 | 4.2 | 7,060(+2) | |
| Jan 02, 2026 | 4.2 | 7,058 |
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📊 AI Summary
Square POS generally receives positive feedback for its ease of use, reliability, and comprehensive features that support small business operations, particularly in payment acceptance and reporting. However, recurring concerns center on customer support accessibility (especially phone support), slow bank verification times, and issues related to account deactivation or fraud review processes.
What customers like
- Ease of setup and user-friendly interface for new businesses.
- Reliable acceptance of multiple payment types (tap, swipe, link, invoice).
- Valuable reporting features and seamless integration with banking/deposits.
Main concerns
- Difficulty accessing human customer support representatives by phone.
- Slow bank account verification process (taking several days).
- Lack of transparency or support during account deactivation or fraud reviews.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano