Square Payroll rating history
SaaS / FintechHistorical rating trends and review volume analysis
Current Rating
Total Reviews
7,035
Verified customer feedback
Recent Change
About Square Payroll
Square Payroll provides comprehensive online payroll software designed to simplify running payroll, managing taxes, and ensuring compliance for businesses of all sizes. It integrates seamlessly with the broader Square ecosystem (POS, invoicing) to automate payments, track tips, and handle W-2 and 1099 filings. The service offers flexible pricing, unlimited pay runs, and optional add-ons like benefits administration (health insurance, 401(k)) and workers' compensation.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Dec 20, 2025 | 4.2 | 7,035(-1) | |
| Dec 19, 2025 | 4.2 | 7,036(+2) | |
| Dec 18, 2025 | 4.2 | 7,034(+69) | |
| Nov 21, 2025 | 4.2 | 6,965 |
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📊 AI Summary
Square Payroll generally receives positive feedback, particularly for its ease of use, integration with Square POS, and automation of complex tasks like tax filing, which significantly reduces stress for small business owners. However, recurring issues center on customer support accessibility, with several users preferring phone contact over digital channels, and occasional frustrations regarding account verification delays or unexpected account deactivations.
What customers like
- Very easy to use, common sense interface, and simple setup for new businesses.
- Excellent integration with Square POS, allowing easy import of timecards, tips, and commissions.
- Automates tax filings (federal/state) and compliance, providing peace of mind and saving time.
Main concerns
- Difficulty reaching a live representative by phone for support, preferring old-school personal contact.
- Slow bank account verification process during setup.
- Concerns regarding unexpected account deactivation without clear explanation or recourse.
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AI Analysis
Monthly comparisons powered by GPT-5-nano