Plooto rating history

SaaS / Fintech

Historical rating trends and review volume analysis

Current Rating

0.0
0.0

Total Reviews

0

Verified customer feedback

About Plooto

Plooto is an all-in-one software platform designed to streamline and simplify business payments, covering both accounts payable and accounts receivable. It offers features like customizable approval workflows, integrations with accounting software (QuickBooks, Xero, NetSuite), and various payment methods including EFT, checks, and international transfers. The service targets businesses and accounting firms looking to automate manual payment processes and improve cash management.

🏢 Financial TechnologyAccounts PayableAccounts ReceivablePayment AutomationWorkflow ManagementAccounting Integration

📋 Rating Snapshots

DateRatingReviewsChange

📊 AI Summary

Plooto has an overwhelmingly negative customer sentiment, reflected in its 1.5/5 rating from 65 reviews. The primary complaints center on extremely slow payment processing times, often taking days or weeks for deposits, and severely lacking customer support characterized by gatekeeping and unresponsiveness. While the website promotes streamlined operations and integrations, customer experiences frequently contradict these claims, citing significant operational friction and wasted time.

What customers like

  • Ability to connect with QuickBooks Desktop and other accounting software (mentioned by one reviewer).
  • Features like built-in approvals and having one place for various payment types (e-transfers, EFTs, GST/HST) are appreciated by one user.
  • The concept of customizable permissions and approval workflows is highlighted as a benefit on the website.

Main concerns

  • Extremely slow payment processing times (e.g., 8 days for Interac deposits, nearly 2 weeks for paychecks).
  • Terrible customer service, including gatekeeping, lack of direct expert contact, and ghosting users.
  • Lack of unique identifiers for payments, making bookkeeping and tracing transactions difficult.

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