SocialPilot rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
34
Verified customer feedback
About SocialPilot
SocialPilot is a Software as a Service (SaaS) platform that provides comprehensive social media management and scheduling tools for individuals, brands, and marketing agencies. It allows users to manage multiple social media accounts, schedule content in bulk, analyze performance, and engage with audiences through a unified inbox.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.0 | 34 | |
| Jan 08, 2026 | 3.0 | 34 | |
| Jan 07, 2026 | 3.0 | 34 | |
| Jan 06, 2026 | 3.0 | 34 | |
| Jan 05, 2026 | 3.0 | 34 | |
| Jan 04, 2026 | 3.0 | 34 | |
| Jan 03, 2026 | 3.0 | 34 | |
| Jan 02, 2026 | 3.0 | 34 | |
| Jan 01, 2026 | 3.0 | 34 | |
| Dec 31, 2025 | 3.0 | 34 |
📊 AI Summary
SocialPilot presents a highly polarized customer experience, with an overall low rating of 2.4/5 despite several positive reviews praising its value, features, and customer support. Negative feedback frequently cites significant platform instability, broken features (especially after updates), poor customer service responsiveness, and issues related to billing and affiliate payments.
What customers like
- Affordable pricing compared to competitors like Hootsuite and Buffer.
- Strong features for bulk scheduling, analytics, and team collaboration.
- Some users report excellent, prompt customer support and an intuitive interface.
Main concerns
- Frequent software bugs, platform instability, and features breaking after updates.
- Severe issues with customer service responsiveness, empathy, and resolution times.
- Allegations of deceptive billing practices, difficulty canceling, and failure to pay affiliate commissions.
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano