Serpstat rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Serpstat
Serpstat is a SaaS platform offering a comprehensive suite of marketing tools focused on SEO and content tasks. Key features include keyword research, competitor analysis, rank tracking, site audits, and keyword clustering. The platform aims to help users speed up search marketing goals and provides data across 230 countries.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Serpstat receives highly polarized feedback, resulting in a low overall rating of 2.5/5. Positive reviews praise the tool's comprehensive features, ease of use, and value compared to competitors like SEMRush, specifically highlighting keyword research and rank tracking. However, a significant number of negative reviews cite severe issues with subscription cancellation, lack of responsive customer support, and allegations of deceptive billing practices, leading to accusations of being a 'scam company'.
What customers like
- Comprehensive set of SEO tools in one place, including keyword research, rank tracking, and site audit.
- Considered a viable and cost-effective alternative to competitors like SEMRush.
- User-friendly and intuitive interface suitable for both junior and experienced SEOs.
- Good performance for specific features like keyword clustering and rank tracking.
Main concerns
- Extreme difficulty or inability to cancel subscriptions, often leading to unexpected charges.
- Lack of human customer support, with users only reaching bots or receiving no response.
- Allegations of being charged without consent, especially after free trials, leading to accusations of being a scam.
- Issues with API policy (non-commercial use) and low rate limits.
- Reports of service interruptions or account blocking after political events.
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