Sage x3 rating history
SaaS/Business SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
19,079
Verified customer feedback
Recent Change
About Sage x3
Sage X3 is a provider of business management software solutions, primarily focusing on ERP (Enterprise Resource Planning), accounting, payroll, and HR platforms. They offer software designed to manage complex business processes, including financial reporting, transaction processing, and personnel management for various business sizes.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Nov 23, 2025 | 3.9 | 19,079(+5) | |
| Nov 20, 2025 | 3.9 | 19,074 |
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📊 AI Summary
Sage X3 receives a mixed but generally positive overall rating of 3.9/5, largely driven by exceptional customer support experiences. While many users praise the knowledgeable and friendly support staff for resolving complex issues, there are significant criticisms regarding software usability, missing features in specific modules (like HR), and frustrating technical login/data management processes.
What customers like
- Exceptional and highly knowledgeable technical and payroll support staff who go above and beyond to resolve issues.
- Software is generally easy to use with good reporting capabilities, especially tracking costs via 'dimensions'.
- Positive experiences with proactive support that offers clear explanations and solutions.
Main concerns
- Significant usability issues, including difficulty changing basic staff data (like email addresses) and complex transaction processes.
- Specific modules, such as the HR platform, lack basic expected features (e.g., tracking probation end dates).
- Technical glitches related to login access (email codes) and application stability.
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AI Analysis
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