Sage 50cloud Accounting rating history
SaaS/Business SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
19,127
Verified customer feedback
Recent Change
About Sage 50cloud Accounting
Sage 50cloud Accounting provides comprehensive accounting software solutions, including payroll and HR management features, designed for businesses to manage their finances, track costs, and automate processes. The platform integrates cloud capabilities with desktop software, offering modules for various business needs.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.8 | 19,127(+2) | ↓-0.10 |
| Jan 08, 2026 | 3.9 | 19,125(+5) | |
| Jan 07, 2026 | 3.9 | 19,120(+4) | |
| Jan 06, 2026 | 3.9 | 19,116(+3) | ↑+0.10 |
| Jan 05, 2026 | 3.8 | 19,113 | |
| Jan 04, 2026 | 3.8 | 19,113(+1) | |
| Jan 03, 2026 | 3.8 | 19,112(+1) | |
| Jan 02, 2026 | 3.8 | 19,111 | |
| Jan 01, 2026 | 3.8 | 19,111(+1) | |
| Dec 31, 2025 | 3.8 | 19,110 |
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📊 AI Summary
Sage 50cloud Accounting receives a mixed but generally positive reception, with an overall rating of 3.9/5. While customers frequently praise the high quality, knowledge, and helpfulness of specific support staff members, there are recurring issues related to technical access, software usability, and unexpected subscription changes.
What customers like
- Exceptional and knowledgeable technical and payroll support staff who go above and beyond to resolve complex issues.
- Easy-to-use software interface with good reporting capabilities, including cost tracking via 'dimensions'.
- Positive experiences with direct support access, including remote troubleshooting capabilities.
Main concerns
- Frequent technical issues with logging in, password verification, and accessing features like pay slips.
- Frustration with mandatory additions to subscriptions (like HR modules) leading to increased costs without clear communication.
- Usability complaints regarding basic features missing or processes being overly complicated (e.g., changing staff email addresses, comparing to Sage 200).
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