Reword rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Reword
Reword appears to be a Software as a Service (SaaS) platform offering AI-powered text generation or rewriting services, potentially targeting content creation or editing needs. The service is offered via a subscription model, often starting with a free trial.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Customer sentiment for Reword is overwhelmingly negative, driven primarily by severe issues with billing, cancellation, and customer support. Users report being charged continuously after attempting to cancel or after free trials, with no reliable way to contact support or stop payments, leading many to feel the company operates unscrupulously.
What customers like
- One user noted a representative named Charles Kelly responded to a refund request, although the resolution was unsatisfactory.
- The service was initially used by some customers for specific work assignments or language support (e.g., Chinese).
Main concerns
- Impossible or non-existent cancellation process, leading to continuous, unwanted billing.
- Extremely poor or non-existent customer support; emails go unanswered.
- Misleading billing practices, including charging via Google account payment methods without explicit entry and failing to send billing notifications.
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AI Analysis
Monthly comparisons powered by GPT-5-nano