Piktochart rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
170
Verified customer feedback
About Piktochart
Piktochart is a Software as a Service (SaaS) platform that enables users, regardless of graphic design experience, to create professional visual content such as infographics, reports, presentations, and social media graphics. The platform heavily leverages AI tools to streamline the design process, offering a comprehensive visual communication toolbox for individuals and organizations across various sectors.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.3 | 170 | |
| Jan 08, 2026 | 4.3 | 170 | |
| Jan 07, 2026 | 4.3 | 170(+1) | |
| Jan 06, 2026 | 4.3 | 169(+1) | |
| Jan 05, 2026 | 4.3 | 168 | |
| Jan 04, 2026 | 4.3 | 168 | |
| Jan 03, 2026 | 4.3 | 168(+1) | |
| Jan 02, 2026 | 4.3 | 167(+1) | |
| Jan 01, 2026 | 4.3 | 166 | |
| Dec 31, 2025 | 4.3 | 166 |
📊 AI Summary
Piktochart receives overwhelmingly positive feedback, with an average rating of 4.3/5, primarily praised for its intuitive, user-friendly interface that allows non-designers to create professional visuals quickly. Customers consistently highlight the exceptional quality and responsiveness of the customer support team in resolving issues, although minor concerns were noted regarding payment methods and the content creator functionality.
What customers like
- Highly intuitive and user-friendly platform, making professional design accessible without formal training.
- Exceptional, fast, and courteous customer service that effectively resolves account access and billing issues.
- Versatile tool for creating a wide range of visuals, including infographics, reports, and social media graphics, with helpful templates.
Main concerns
- Difficulties or preferences regarding available payment modes (e.g., desire for Phone Pay).
- The content creator functionality could use improvement in some areas.
- Initial issues with customer service experiences, though these were ultimately resolved positively.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano