NextDNS rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
30
Verified customer feedback
About NextDNS
NextDNS provides a modern DNS firewall service that blocks ads, trackers, malware, and phishing across all devices and networks. It offers extensive customization for security, privacy, and parental controls, functioning as a cloud-based alternative to local solutions like Pi-hole. The service emphasizes speed, low latency, and data residency options for logs.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.0 | 30 | |
| Jan 07, 2026 | 4.0 | 30 | |
| Jan 06, 2026 | 4.0 | 30 | |
| Jan 05, 2026 | 4.0 | 30 | |
| Jan 04, 2026 | 4.0 | 30 | |
| Jan 03, 2026 | 4.0 | 30 | |
| Jan 02, 2026 | 4.0 | 30 | |
| Jan 01, 2026 | 4.0 | 30 | |
| Dec 31, 2025 | 4.0 | 30 | |
| Dec 30, 2025 | 4.0 | 30 |
📊 AI Summary
NextDNS generally receives high praise for its effectiveness in blocking ads and trackers, ease of setup, and performance, often being described as a reliable, 'set it and forget it' solution. However, a significant portion of negative reviews centers on severe customer support issues, including ignored support tickets and billing disputes, alongside concerns that development has stagnated compared to competitors like Control D. The overall sentiment is mixed, balancing excellent product functionality against poor customer service.
What customers like
- Highly effective ad and tracker blocking across multiple platforms (web, mobile apps).
- Fast performance and low latency, comparable to or better than ISP DNS.
- Extensive customization options for security, privacy, and parental controls.
- Easy setup and seamless integration across routers and devices.
Main concerns
- Severe lack of customer support, with ignored emails and forum posts, especially regarding billing issues.
- Concerns that development has slowed or the product has been abandoned in favor of other projects.
- Serious complaints regarding billing errors, fraudulent charges, and unresponsive resolution processes.
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AI Analysis
Monthly comparisons powered by GPT-5-nano