Munch rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
31
Verified customer feedback
About Munch
Munch is an AI-driven video repurposing platform that automatically extracts engaging, impactful clips from long-form videos for social media distribution. It offers features like auto-caption generation, content analysis based on marketing trends, and multi-platform formatting. The platform targets brands, social media managers, agencies, and content creators looking to scale their video content efficiently.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.7 | 31 | |
| Jan 08, 2026 | 2.7 | 31 | |
| Jan 07, 2026 | 2.7 | 31 | |
| Jan 06, 2026 | 2.7 | 31 | |
| Jan 05, 2026 | 2.7 | 31 | |
| Jan 04, 2026 | 2.7 | 31 | |
| Jan 03, 2026 | 2.7 | 31 | |
| Jan 02, 2026 | 2.7 | 31 | |
| Jan 01, 2026 | 2.7 | 31 | |
| Dec 31, 2025 | 2.7 | 31 |
📊 AI Summary
Munch presents a mixed customer experience, with an overall low rating of 2.8/5 based on 29 reviews. While some users praise the platform's potential, ease of use, and quick customer support resolution for billing issues, a significant number of reviews report severe technical problems, including buggy software, poor clip quality, and extremely long rendering times. The core AI functionality for selecting relevant clips is frequently criticized as random or nonsensical.
What customers like
- Quick resolution of billing/subscription issues by customer support for some users.
- Positive feedback on the interface and ease of use for those who find the AI effective.
- Potential for scaling video content and saving time when the tool works as intended.
Main concerns
- Software is frequently described as buggy, freezing, and producing low-quality exports.
- AI clip selection is often poor, random, or fails to capture context, leading to unusable clips.
- Significant issues with customer support responsiveness for technical problems and refund requests.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano