Moz rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
224
Verified customer feedback
About Moz
Moz is a Software as a Service (SaaS) provider specializing in SEO software and digital marketing tools, offering an all-in-one suite called Moz Pro for keyword research, competitive analysis, and rank tracking. They also provide specialized solutions like Moz Local for local SEO management and Moz API for custom data integration.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.1 | 224 | |
| Jan 08, 2026 | 3.1 | 224(+1) | |
| Jan 07, 2026 | 3.1 | 223 | |
| Jan 06, 2026 | 3.1 | 223 | |
| Jan 05, 2026 | 3.1 | 223 | |
| Jan 04, 2026 | 3.1 | 223 | |
| Jan 03, 2026 | 3.1 | 223 | |
| Jan 02, 2026 | 3.1 | 223 | |
| Jan 01, 2026 | 3.1 | 223 | |
| Dec 31, 2025 | 3.1 | 223 |
📊 AI Summary
Moz receives a mixed overall rating of 3.3/5, largely polarized between strong positive feedback on product features and customer support, and severe negative feedback regarding billing practices and subscription management. While users praise the quality of SEO data, tools like MozBar, and educational resources, a significant number of reviews cite unauthorized charges, difficulty canceling subscriptions, and a lack of transparency in billing as major issues.
What customers like
- MozBar is a great, easy-to-use SEO tool, even for beginners.
- The Moz support team is responsive, professional, and provides outstanding customer care.
- The platform offers powerful, intuitive SEO tools and high-quality educational resources (e.g., courses).
Main concerns
- Widespread reports of deceptive billing practices, including charging cards without notification after trial periods or cancellations.
- Difficulty canceling subscriptions and a strict 'no refund' policy, leading to unauthorized charges.
- Some users find the platform hard to use, expensive, and note a decline in service quality compared to competitors like Ahrefs.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano