Moosend rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
78
Verified customer feedback
About Moosend
Moosend is a SaaS platform providing comprehensive email marketing and marketing automation services. It offers tools for sending campaigns, building landing pages, managing audiences, and creating automated workflows. The platform targets businesses of all sizes looking to streamline marketing tasks and improve customer engagement.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 03, 2026 | 3.5 | 78 | |
| Jan 02, 2026 | 3.5 | 78 | |
| Dec 30, 2025 | 3.5 | 78 | |
| Dec 29, 2025 | 3.5 | 78 | |
| Dec 28, 2025 | 3.5 | 78 | |
| Dec 27, 2025 | 3.5 | 78 | |
| Dec 26, 2025 | 3.5 | 78 | |
| Dec 25, 2025 | 3.5 | 78 | |
| Dec 24, 2025 | 3.5 | 78 | |
| Dec 23, 2025 | 3.5 | 78 |
📊 AI Summary
Moosend receives mixed reviews, averaging 3.5/5, with strong praise for its user-friendly interface, powerful automation features, and exceptional customer support, particularly from specific agents like Rashid. However, several negative reviews highlight significant issues with pricing transparency, unexpected charges, difficulties with initial setup (like list imports), and critical data loss bugs, leading to frustration for users seeking low-cost or simple solutions.
What customers like
- Exceptional and highly responsive customer support, often going above and beyond (mentioning specific agents like Rashid and Sarra)
- User-friendly platform with intuitive design, smooth email creation, and effective automation workflows
- Strong deliverability and performance for email campaigns, often cited as a cost-effective alternative to competitors like Mailchimp
Main concerns
- Issues with pricing transparency, unexpected charges, and misleading trial/plan advertisements
- Severe technical bugs, including accidental deletion of custom field data without notification
- Difficulties with initial setup processes, such as importing subscriber lists via CSV, and poor responsiveness to new inquiries
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano