Luminar Neo rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
6,303
Verified customer feedback
Recent Change
About Luminar Neo
Luminar Neo is a photo editing software platform that leverages advanced Artificial Intelligence (AI) to simplify and enhance photo editing for both beginners and professionals. The software offers a wide range of AI-powered tools for enhancement, restoration, composition, and creative effects, available across desktop, tablet, and mobile devices.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.6 | 6,303(+1) | |
| Jan 08, 2026 | 4.6 | 6,302(+4) | |
| Jan 07, 2026 | 4.6 | 6,298(+1) | |
| Jan 06, 2026 | 4.6 | 6,297(+2) | |
| Jan 05, 2026 | 4.6 | 6,295(+2) | |
| Jan 04, 2026 | 4.6 | 6,293(+2) | |
| Jan 03, 2026 | 4.6 | 6,291(+1) | |
| Jan 02, 2026 | 4.6 | 6,290 | |
| Jan 01, 2026 | 4.6 | 6,290(+2) | |
| Dec 31, 2025 | 4.6 | 6,288 |
📊 AI Summary
Luminar Neo receives overwhelmingly positive feedback, with an average rating of 4.6/5 from over 6,000 reviews, highlighting its powerful yet easy-to-use AI features that significantly improve photo quality. Customers frequently praise the responsive and effective customer support team for resolving technical issues quickly. While the majority of reviews are 5-star, a few users noted slower initial responses via email support, though live chat and subsequent follow-ups were generally effective.
What customers like
- Ease of use and powerful AI tools that simplify complex edits for beginners and pros alike.
- Exceptional and responsive customer support (mentioning specific agents like Serhii and Oksana) that effectively resolves technical issues.
- Significant improvement over previous versions and competitors, becoming the go-to editing software for many users.
Main concerns
- Occasional slow response times via email support, although live chat and follow-up support were quick.
- Some users experienced initial technical issues like software crashing after updates or installation.
- One user mentioned difficulty understanding preset pack downloads, requiring patient, extended support.
💡 About This Data
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