LifeSight rating history
SaaS / Marketing TechnologyHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About LifeSight
LifeSight operates as a Unified Marketing Measurement Platform specializing in causal attribution, incrementality testing, and Marketing Mix Modeling (MMM). The platform aims to help businesses optimize advertising spend by providing insights into which marketing efforts truly drive incremental revenue and profit.
📋 Rating Snapshots
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📊 AI Summary
Customer reviews present a highly polarized view, resulting in a mixed overall rating of 3.4/5. Positive feedback frequently praises the customer service team for being professional, knowledgeable, and helpful, alongside positive experiences with pension management tools and low fees. Conversely, significant negative feedback centers on technical issues with the app interface, delays in pension transfers, and poor communication regarding administrative processes.
What customers like
- Exceptional customer service interactions (Rosie, Carmel mentioned specifically) characterized by professionalism and patience.
- Low pension fees and effective tools for monitoring investments and planning for the future.
- Positive experiences with online processes for fund switching and retirement lump sum payouts.
Main concerns
- The mobile application is frequently described as clunky, buggy, and outdated, hindering basic functions.
- Severe delays and poor communication regarding pension cash transfers out to other providers.
- Investment updates are often delayed without proactive notification to the user.
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AI Analysis
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