HeyGen rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
1,522
Verified customer feedback
About HeyGen
HeyGen is an AI video generation platform that allows users to create professional videos quickly using text, images, or audio inputs. It specializes in generating lifelike AI avatars, translating videos into over 175 languages with accurate lip-syncing, and offering a text-based studio editor for streamlined production.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.8 | 1,522 | |
| Jan 09, 2026 | 2.8 | 1,522 | |
| Jan 08, 2026 | 2.8 | 1,522(+2) | |
| Jan 07, 2026 | 2.8 | 1,520(+2) | |
| Jan 06, 2026 | 2.8 | 1,518(+1) | |
| Jan 05, 2026 | 2.8 | 1,517 | |
| Jan 04, 2026 | 2.8 | 1,517 | |
| Jan 03, 2026 | 2.8 | 1,517 | |
| Jan 02, 2026 | 2.8 | 1,517 | |
| Jan 01, 2026 | 2.8 | 1,517 |
📊 AI Summary
HeyGen receives mixed reviews, with an overall rating of 3/5 based on 1483 reviews. Users praise the platform's cutting-edge AI avatar technology and its potential to revolutionize content creation speed, but many report significant issues with software instability, rendering glitches, and inconsistent voice/volume outputs. Pricing transparency and customer support responsiveness are also noted as areas needing improvement.
What customers like
- The AI avatars are stunningly realistic and considered best-in-class by some users.
- The platform offers powerful features like instant video translation with accurate lip-syncing.
- The text-based editor and overall concept are intuitive and can drastically increase video production speed when functional.
Main concerns
- Significant software instability, including ignored pauses, ignored script elements, and persistent rendering/glitching issues.
- Inaccurate voice cloning and inconsistent volume levels in generated videos.
- Lack of transparency in pricing plans and poor 24/7 customer support delivery, leading to user frustration.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano