Groundhogg rating history
SaaS / Software PluginHistorical rating trends and review volume analysis
Current Rating
Total Reviews
330
Verified customer feedback
About Groundhogg
Groundhogg is a Customer Relationship Management (CRM) and marketing automation platform specifically designed for WordPress users. It offers features like contact management, email marketing, sales pipelines, and analytics, emphasizing self-hosting and data ownership.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.6 | 330 | |
| Jan 09, 2026 | 2.6 | 330 | |
| Jan 08, 2026 | 2.6 | 330 | |
| Jan 07, 2026 | 2.6 | 330 | |
| Jan 06, 2026 | 2.6 | 330 | |
| Jan 05, 2026 | 2.6 | 330 | |
| Jan 04, 2026 | 2.6 | 330 | |
| Jan 03, 2026 | 2.6 | 330 | |
| Jan 02, 2026 | 2.6 | 330 | |
| Jan 01, 2026 | 2.6 | 330 |
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📊 AI Summary
Groundhogg receives a low overall rating of 2.6/5 based on 331 reviews, indicating significant customer dissatisfaction despite strong positive feedback from a subset of users. The positive reviews frequently praise the platform's ease of use, speed, and excellent customer support, particularly for background check and drug testing services (which may be a separate service or a specific use case for their CRM). However, the low overall score is driven by severe negative reviews citing significant order delays and accusations of fraudulent activity related to other projects.
What customers like
- Easy to use, straightforward website and instructions for completing tasks.
- Fast turnaround times for processes like background checks.
- Excellent and amazing customer support that quickly resolves issues.
- Valuable transparency features, such as the ability to download reports.
Main concerns
- Severe delays in order fulfillment (e.g., month-long waits for products).
- Accusations of being associated with a previous scam project (Pomerdoge).
- Suggestions for improving the signature process and providing estimated timelines for background checks.
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AI Analysis
Monthly comparisons powered by GPT-5-nano