Booknetic rating history

SaaS / Software Plugin

Historical rating trends and review volume analysis

Current Rating

3.0
3.0

Total Reviews

17

Verified customer feedback

Recent Change

+0.10 rating

About Booknetic

Booknetic develops and sells a WordPress appointment scheduling plugin designed to automate online bookings, payment processing, and customer management for various service-based businesses. The product offers extensive customization, integration capabilities, and a one-time payment model for lifetime access to core features.

🏢 Technology / Business AutomationWordPress PluginAppointment BookingScheduling SoftwareAutomationOne-Time Payment
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Dec 23, 2025
3.0
17+0.10
Nov 22, 2025
2.9
17

📊 AI Summary

Booknetic receives highly polarized feedback, resulting in a low overall rating of 2.9/5. Positive reviews praise the platform's feature set, modern design, and perceived value for money, often highlighting successful initial setup and good support interactions. Conversely, a significant number of negative reviews cite severe instability, critical bugs causing business disruption, and extremely poor, slow, or unhelpful customer support, leading to frustration and refund denials.

What customers like

  • Highly adaptable, easy to navigate, and offers significant value for the price.
  • Effective automation of reminders and scheduling, saving time previously spent on manual follow-ups.
  • Positive experiences with specific support agents (e.g., Tahir) resolving initial setup issues quickly.

Main concerns

  • Severe instability, including frequent freezing, crashing, and booking forms failing, leading to lost revenue.
  • Extremely slow, generic, and unhelpful customer support, often delaying resolution for days or weeks.
  • Issues with refund policies, feature locking behind necessary add-ons, and unexpected price increases.

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano