Booknetic rating history
SaaS / Software PluginHistorical rating trends and review volume analysis
Current Rating
Total Reviews
17
Verified customer feedback
Recent Change
About Booknetic
Booknetic develops and sells a WordPress appointment scheduling plugin designed to automate online bookings, payment processing, and customer management for various service-based businesses. The product offers extensive customization, integration capabilities, and a one-time payment model for lifetime access to core features.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Dec 23, 2025 | 3.0 | 17 | ↑+0.10 |
| Nov 22, 2025 | 2.9 | 17 |
Similar Companies
📊 AI Summary
Booknetic receives highly polarized feedback, resulting in a low overall rating of 2.9/5. Positive reviews praise the platform's feature set, modern design, and perceived value for money, often highlighting successful initial setup and good support interactions. Conversely, a significant number of negative reviews cite severe instability, critical bugs causing business disruption, and extremely poor, slow, or unhelpful customer support, leading to frustration and refund denials.
What customers like
- Highly adaptable, easy to navigate, and offers significant value for the price.
- Effective automation of reminders and scheduling, saving time previously spent on manual follow-ups.
- Positive experiences with specific support agents (e.g., Tahir) resolving initial setup issues quickly.
Main concerns
- Severe instability, including frequent freezing, crashing, and booking forms failing, leading to lost revenue.
- Extremely slow, generic, and unhelpful customer support, often delaying resolution for days or weeks.
- Issues with refund policies, feature locking behind necessary add-ons, and unexpected price increases.
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AI Analysis
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