Creately rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
48
Verified customer feedback
About Creately
Creately is a visual collaboration and diagramming platform that offers tools for creating flowcharts, org charts, mind maps, ER diagrams, and more. It positions itself as a work management platform built on a smart visual canvas, integrating AI-powered diagramming and collaboration features. The platform supports various use cases across product development, IT, HR, marketing, and sales.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 07, 2026 | 1.8 | 48 | |
| Jan 06, 2026 | 1.8 | 48 | |
| Jan 05, 2026 | 1.8 | 48 | |
| Jan 04, 2026 | 1.8 | 48 | |
| Jan 03, 2026 | 1.8 | 48 | |
| Jan 02, 2026 | 1.8 | 48 | |
| Jan 01, 2026 | 1.8 | 48 | |
| Dec 31, 2025 | 1.8 | 48 | |
| Dec 30, 2025 | 1.8 | 48 | |
| Dec 29, 2025 | 1.8 | 48 |
📊 AI Summary
Creately receives a very low overall rating of 2/5, driven by significant negative feedback regarding its free version, aggressive paywalls, and technical usability issues. While some users praise the platform's features and responsive customer support for specific issues, the dominant sentiment revolves around frustration with bugs, difficulty canceling subscriptions, and the inability to export work without payment.
What customers like
- Useful blog content providing insights on diagramming and usage.
- Responsive customer support that resolved issues quickly for some users.
- The tool is described by some as easy to use with many features, suitable for work.
Main concerns
- The free version is described as unusable due to constant, aggressive upgrade pop-ups.
- Significant technical issues including bugs, laggy performance, and diagrams being ruined upon export.
- Extreme difficulty and frustration associated with canceling subscriptions, including unexpected charges and data loss upon cancellation.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano