Close CRM rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
8
Verified customer feedback
About Close CRM
Close CRM is a SaaS platform designed as a 'No BS CRM' specifically for small and scaling businesses that prioritize speed and ease of use. It offers integrated communication tools (call, email, SMS), automation features, and AI-powered sales tools to help sales teams manage leads, pipelines, and reporting efficiently.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 3.3 | 8 | |
| Jan 07, 2026 | 3.3 | 8 | |
| Jan 06, 2026 | 3.3 | 8 | |
| Jan 05, 2026 | 3.3 | 8 | |
| Jan 04, 2026 | 3.3 | 8 | |
| Jan 03, 2026 | 3.3 | 8 | |
| Jan 02, 2026 | 3.3 | 8 | |
| Jan 01, 2026 | 3.3 | 8 | |
| Dec 31, 2025 | 3.3 | 8 | |
| Dec 30, 2025 | 3.3 | 8 |
📊 AI Summary
Customer sentiment for Close CRM is mixed, with a low overall rating of 3.3/5 based on a small sample size. Positive reviews frequently praise the user-friendly interface, speed, built-in communication features, and excellent customer support. However, negative reviews highlight significant recent issues, including poor performance of new features like AI Search, increased latency, missing crucial functions after updates, and frustrating cancellation processes.
What customers like
- User-friendly interface and smooth navigation, requiring little training.
- Excellent, responsive customer support and engaged customer success teams.
- Built-in communication tools (calling, SMS) increase productivity and reduce tool switching.
Main concerns
- Recent updates (e.g., new lead page, AI Search) have introduced bugs, latency, and reduced productivity.
- Poor functionality of the AI Search feature, leading to inaccurate results.
- Difficult and 'shady' cancellation process for trial users requiring support contact.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano