Brevo rating history
SaaS (Software as a Service)Historical rating trends and review volume analysis
Current Rating
Total Reviews
6,719
Verified customer feedback
Recent Change
About Brevo
Brevo is an all-in-one, AI-enabled platform offering a suite of customer relationship management (CRM) and marketing tools, including email marketing, SMS, WhatsApp, sales pipeline management, and data unification.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 11, 2026 | 4.2 | 6,719(+1) | |
| Jan 10, 2026 | 4.2 | 6,718(+4) | |
| Jan 09, 2026 | 4.2 | 6,714(-1) | |
| Jan 08, 2026 | 4.2 | 6,715(+4) | |
| Jan 07, 2026 | 4.2 | 6,711(+3) | |
| Jan 06, 2026 | 4.2 | 6,708(+1) | |
| Jan 05, 2026 | 4.2 | 6,707(+1) | |
| Jan 04, 2026 | 4.2 | 6,706(+1) | |
| Jan 03, 2026 | 4.2 | 6,705(+2) | |
| Jan 02, 2026 | 4.2 | 6,703 |
📊 AI Summary
Brevo is generally well-regarded for its intuitive user interface, generous free plan features (like 300 emails/day), and strong customer support, which is frequently praised for being responsive and helpful. However, some users express frustration regarding recent pricing model changes, clarity on plan selection for specific needs (like Shopify integration), and occasional concerns about email delivery rates compared to competitors.
What customers like
- Very generous free plan with a 300 email/day limit.
- Intuitive, fast, and easy-to-use dashboard for creating campaigns.
- Excellent and highly responsive customer support team.
Main concerns
- Pricing model changes have led to some users feeling they are overpaying.
- Unclear guidance on selecting the correct plan for specific business needs (e.g., Shopify users).
- Some users noted email delivery rates are not as high as other competitors.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano